A senior specialist,
not a chatbot.
Aria is a fully-trained customer service specialist. She resolves tier-1 tickets, escalates the rest with a one-paragraph context brief, books calls, and follows up. Target first reply: under 1.2 seconds, in 40+ languages, white-labeled to your brand.
One specialist, three registers.
The same answer, three ways. Aria adjusts emotional register the way a senior human does — calm reassurance for frustration, relaxed warmth for chat, formal precision for compliance.
Choose a tone directive
Set once at deployment, or switch mid-conversation when sentiment shifts. The directive shapes phrasing, pacing, and emotional register — never the facts.
Watch Aria resolve a ticket
in just over two minutes.
One delivery gone wrong — traced, replaced, and resolved end-to-end — then the operator console and the numbers behind it. Captions on by default; tab through if you want the script. Real Claude under the hood — not a mocked recording.
Name her. Brief her.
Watch her work.
Configure a persona, then watch four recorded replays of real ticket classes — including the one she hands off. Your name, company and tone directive are applied to the transcript; the ticket bodies are fixed, so this is a reel, not a live model call. Ask for the live one and we'll run her against your own knowledge base.
Keep the specialist you just built.
We'll email you this configuration — her name, your company, industry, tone directive. That is the entire email. No sequence, no CRM track, no follow-up you didn't ask for.
Ready to put a specialist on shift?
Try her in 90 seconds. Production launch in 4–7 business days, shadow mode first, and a 30-day Launch Guarantee that starts at cutover.